Delivery and Return
DELIVERY
In Metropolitan France
Delivery by Colissimo is free in France for purchases over €50 (3 to 6 working days)
Internationally
Delivery in the EU by Colissimo flat rate of €15, outside the EU flat rate of €29.
BACK
The return or exchange request must be made within 14 days maximum from receipt of your order.
Please note that shipping costs will be at your expense if you wish to request a return. Once the return is received, allow 4 to 5 days for processing and validation. Once validated by our team, you will receive your refund within the following 10 working days.
Please note that shipping costs will be free if you request an exchange. Once your return is received, allow 4 to 5 days for processing and validation. Once validated by our team, and subject to stock availability, your exchange will be shipped as soon as possible via Colissimo to the address indicated when you requested your exchange.
Jewelry must be returned in its original condition, new, unworn and undamaged, suitable for resale.
In the event of non-compliance with these conditions, no return will be eligible for a refund or credit.
Therefore, damaged, scratched or incomplete jewelry will not be refunded.
Once the return is received and validated, the refund will be made within 10 working days.
Any return made differently cannot be taken into account.
To best choose your ring size, follow these tips:
- Take your measurements at the end of the day, when your fingers are potentially a little swollen.
- Measure the correct finger, and know that from one hand to another, the dimensions of the fingers are not the same!
- Take your knuckles into account. Generally speaking, measure your finger at the thickest point. The goal is to choose a ring that fits over your knuckles!
- If you are hesitating between two sizes, we advise you to opt for the larger one.
How do I measure the circumference of my finger?
The easiest method is to use a tape measure. Using it, measure the circumference of your finger, at the thickest point. If your finger size is 5.22 cm, you will be looking at a size 52; simply multiply your finger size expressed in cm by 10!
If you don't have a tape measure, use a string, a measuring strip... Wrap it around your finger, mark the limit and transfer the measurement to a graduated ruler to know the circumference. That's it!