FAQ
1. What are the delivery times?
All orders are shipped within 24 hours (excluding weekends).
Shipping is free in France and internationally via Colissimo (3 to 6 business days depending on destination).
2. How can I track my order?
You’ll receive a tracking link by email as soon as your order is shipped.
3. Can I return or exchange a piece?
You have 14 days from delivery to request a return or exchange.
Just email us at: info@cabiroljewelry.com
Exchanges are free, return shipping costs for refunds are at your expense.
More info here: Shipping and Returns
4. How do I access my customer account?
Access your account here: account.cabiroljewelry.com
Enter your email address, and you’ll receive a secure login link (no password required).
5. How do I know my ring size?
Head to our Size Guide to learn how to measure your finger easily.
6. Do you offer personalization?
Yes, you can add a custom engraving inside your ring for €20.
Select the "Personalized engraving" option in the shop and write your message in the comment field at checkout.
To best choose your ring size, follow these tips:
- Take your measurements at the end of the day, when your fingers are potentially a little swollen.
- Measure the correct finger, and know that from one hand to another, the dimensions of the fingers are not the same!
- Take your knuckles into account. Generally speaking, measure your finger at the thickest point. The goal is to choose a ring that fits over your knuckles!
- If you are hesitating between two sizes, we advise you to opt for the larger one.
How do I measure the circumference of my finger?
The easiest method is to use a tape measure. Using it, measure the circumference of your finger, at the thickest point. If your finger size is 5.22 cm, you will be looking at a size 52; simply multiply your finger size expressed in cm by 10!
If you don't have a tape measure, use a string, a measuring strip... Wrap it around your finger, mark the limit and transfer the measurement to a graduated ruler to know the circumference. That's it!